Privacy Policy

This privacy policy sets out how we use and protect any information you may provide when you use any of our websites.  We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation). We collect information about you in order to process your order and also to provide you with the best possible service. Our lawful basis for processing your data is ‘Legitimate Interest’ or ‘performance of a contract’.

What we may collect

The following information may be required to allow us to fulfill orders and book subscriptions;

  • Name
  • Contact information including email address and phone numbers
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we DO NOT hold

We do not hold any financial details.  Online purchases are made through either PayPal or Stripe who process payments on our behalf.  We do not store credit card details, nor do we share customer details with any 3rd parties.

Click here to view PayPal’s Privacy Policy

Click here to view Stripe’s Privacy Centre

How we may use your information

We may use the information you gave us to;

  • Deliver services
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products and special offers
  • We will only retain your data for as long as is necessary in order to provide these services, unless otherwise required to do so by law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable technical and organisational measures to safeguard and secure the information we collect online.

You may ask us for a copy of the data we hold, or ask us to correct your data at any time by writing to us, or emailing us at: bagsofbooks@bags-of-books.co.uk

If you no longer wish to hear from us you can write to us or email us, or click unsubscribe at the bottom of our newsletter.

Policy last updated: 15th October 2023

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