Deliveries & Returns

DELIVERIES

Orders are sent via Royal Mail and will normally take approximately 3 to 5 working days to arrive with you although at this difficult time please be aware shipping may take a little time.

We ship each every day except Sundays and UK Bank Holidays.

If your order hasn’t arrived after 5 working days please get in touch on 01273 479320. Remember Royal Mail sometimes leave parcels with neighbours or in a Safe Place, so please check if this has happened.

International Delivery. At the moment we only send parcels for online orders within the UK  but please contact us directly for a price for shipping to Europe and the USA.

BFPO Addresses.  BFPO shipping costs the same as within the UK. The Royal Mail have now allocated postcodes to all BFPO addresses. If you don’t know the right postcode, you can download a list here.

RETURNS

Provided your book is in the condition as delivered. If received damaged please return with the original packaging and we will happily replace it.  The item needs to be returned to us within 14 days of purchase please.  Just wrap it up safely and take it to the Post Office.  Please include your name, telephone number and e-mail address so we know who sent it. We ask you to cover the cost of postage.  Our postal address is:

Bags of Books

1 South Street

Lewes

East Sussex

BN7 2BT

Or, if you’re local, you can pop along to the shop and do your exchange  there.

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